damnum absque injuria

8/8/2008

Legalized (?) Fraud

Filed under:   by Xrlq @ 7:13 am

Via Instapundit, the New York Times has an article on the the high cost of a “free credit report” from FreeCreditReport.conm. This site is not to be confused with AnnualCreditReport.com, the one site where you really can get a free credit report. Except that it is to be confused with that site. That’s the whole point of calling the not-so-free site “FreeCreditReport.com.”

Now, I’m sure some of you armchair lawyers (and maybe even one or two real ones) will come back and say “But Xrlq, the statement is true, at least technically. You can get a free credit report from FreeCreditReport.con … er, I mean, com. All you have to do is sign up for a worthless service no one in his right mind would want, wait until your ‘free’ credit report arrives, and then call an AOL-esque ‘you don’t really want to cancel this valuable service, do you?’ maze to finally cancel the worthless service you never wanted in the first place, all to obtain a credit report you really could have gotten free from the site they hoped you’d confuse them with.” To which I say hogwash. Having to go through the trouble of canceling a service you never wanted in the first place is a cost, and correspondingly, a huge value to Experian for running the scam. That’s why they do it. The whole point of FreeCreditReport.con is to give away credit reports that are not free, while trusting that a significant portion of their victims will end up shelling out real dollars in the end. In other words, for those of us dinosaurs old enough to remember Joe Isuzu, the entire business model of FreeCreditReport.con is Joe Isuzu, minus the funny. [OK, maybe you think a Yugo, a pirate suit and a series of annoying songs are "funny," but that's beside the point. There's nothing humorous about calling a service "free" when it isn't, especially when done to con people out of using the site where they really could get that same service for free.]

Ah, you say, but the fact that you have to sign up for this not-free service is buried in the mice-print somewhere, so at worst, that makes the ad merely misleading and not, strictly speaking, false. Surely there’s no law against that, right? Wrong. 15 U.S.C. 55(a) defines a “false advertisement” as:

an advertisement, other than labeling, which is misleading in a material respect; and in determining whether any advertisement is misleading, there shall be taken into account (among other things) not only representations made or suggested by statement, word, design, device, sound, or any combination thereof, but also the extent to which the advertisement fails to reveal facts material in the light of such representations or material with respect to consequences which may result from the use of the commodity to which the advertisement relates under the conditions prescribed in said advertisement, or under such conditions as are customary or usual. No advertisement of a drug shall be deemed to be false if it is disseminated only to members of the medical profession, contains no false representation of a material fact, and includes, or is accompanied in each instance by truthful disclosure of, the formula showing quantitatively each ingredient of such drug.
[Emphasis added.]

Note that the basic rule of false advertising is that the statements made be misleading, not that they be false. Nearly everything Joe Isuzu said in the advertisements (including his name) was false, but the ads were not “false advertisements” because they were obvious jokes, not statements likely to mislead anyone with a high enough IQ to be able to afford an Isuzu. The only situation in which literal falsehood is even relevant to the analysis is the limited exception for drug advertisements, and then only when they are disseminated only to members of the medical profession and certain other stated criteria are met. In any other situation, even if one were to take the position that an ad like this

Call now for three free ounces of cocaine!!!!!!

Offer void were prohibited by law.

is technically “true,” it would clearly be a false advertisement for purposes of federal law. And so too is an ad for “free credit reports” coupled with a mice-print disclaimer to the effect that the product they are actually selling is neither a credit report, nor free.

As a conservative, liberatarian-leaning Republican, I’m generally among the last to scream “their oughta be a law” about anything. But in cases like this, where the fraudulent intent is clear, and where there already is a law, a little enforcement might be worth considering. And yes, that goes for you, too, Apple. Do you really think anyone would “buy” those things if you disclosed the fact that you are retaining ultimate control over a product they thought they had just bought and therefore was now their property rather than yours?

7/18/2006

Cheap Router

Filed under:   by Xrlq @ 6:49 am

If you’re in the market for a router, this is a very good deal. I’ve had that brand for almost a year now, and it’s worked flawlessly. That’s more than I can say for the Linksys router it replaced.

1/17/2006

VOIP Revolution Completed

Filed under:   by Xrlq @ 12:47 pm

From where I sit, the VOIP Revolution began early last year, when I told my phone company to VOIP off. It ended last week, when I told my VOIP company to VOIP off.

1/5/2006

Decisions, Decisions

Filed under:   by Xrlq @ 8:38 pm

Real news, or a good fart joke? That is the question.

UPDATE:  The Other Xrlq is not impressed by Sirius’s handling of the matter.

6/27/2005

Satellite Radio

Filed under:   by Xrlq @ 9:32 pm

Which is better, Sirius or XM? Why?

6/14/2005

Pill-Splitting

Filed under:   by Xrlq @ 12:46 pm

United Health Care has recently announced it will give away pill-splitters to make it easier for its customers to split pills in half to save money. Beldar predicts a suenami. I hope he’s wrong, but time will tell.

6/1/2005

Dirt Cheap DSL

Filed under:   by Xrlq @ 2:01 pm

If you live in an SBC area where DSL is available, now’s the time to get it. Between $15/month for high speed Internet and $40/month for unlimited local and long distance calling, that’s actually cheaper than VOIP in my area - where DSL is, alas, unavailable.

5/11/2005

VOIPin’ on the Cheap

Filed under:   by Xrlq @ 5:17 pm

Right now, Amazon is running a special on Packet8, where they’ll actually pay you $4.00 after rebates to buy their VOIP device. If it were free after rebate, I’d be (1) telling you it doesn’t get any cheaper than that, and (2) wrong.

4/26/2005

Free TiVo

Filed under:   by Xrlq @ 5:37 pm

As the proud owner of three DirecTiVo boxes, I’m not in the market for a standalone TiVo box, but if you are, now’s the time.

2/12/2005

Dish Network Bites Off Nose, Spites Face

Filed under:   by Xrlq @ 8:39 pm

Recently, DishNetwork raised its monthly fees by $3.00. No big sin, there, DirecTV is doing the same, and for all I know, with good reason. What is a big sin in my book is that both companies apply the price increase to customers who are currently under contract. In effect, this means that when you buy a receiver or DVR at a discount in exchange for a one or two year commitment, you aren’t just committing to pay the price quoted to you; you are committing to paying whatever the hell that company wants to charge you, and put up with whatever service reductions they may throw your way, or pay a $150 termination fee. DirecTV does, however, have the decency to prorate the termination fee, or to allow you to give back the equipment instead. Dish, by contrast, does neither. I certainly don’t remember giving them a blank check, but at least three different sales/cancellation representatives all insisted that this is what I’d agreed to. Two got huffy over the fact I’d even object, after all, I’d gotten my DVR (which I was also expected to pay an additional $5/month for the privilege of using), so who was I to complain if they raised the price after the fact? I offered each pinhead the following options:

  1. Honor the contract and charge the existing prices until my two-year commitment expires in November, or
  2. Admit that there never really was any “contract” to begin with, and allow me to go month to month.

(more…)

 

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